Grievance Officer

Last updated 15 Oct 2026

Write to the Grievance Officer with any complaint about something on SocialWire: a reel you want removed, a mistake, a privacy concern, or anything else.

Grievance Officer name, address and email: to be added before launch.

How fast we answer

• We acknowledge your complaint within 24 hours.
• We decide and tell you within 15 days.
• If you tell us that a picture or video shows you in a way that exposes your private parts, shows you in nudity or in a sexual act, or is a fake of you made to look like you, we remove or block it within 24 hours of your complaint.

These are the steps in Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, which we follow.

What to include

• your name and a way to reach you;
• the link to the page, or a screenshot;
• what is wrong and what you want us to do.

For a reel that belongs to you, see Copyright and takedown. To send a reply or a correction, see Corrections and right of reply.